Not today many companies consider their employees the most valuable asset. However, the employee will not achieve great results alone, and this leads us to an understanding of the strength of teamwork. And how to form a high team performance through communication at work?
Communication is the flagship when it comes to resolving situations of dissatisfaction and friction in the business environment. Given that a significant proportion of employees who are thinking about changing jobs due to factors such as remuneration and career plans are below expectations today, it is increasingly important to communicate between managers and subordinates, helping companies to retain talent and therefore in greater business synergies.
To assist managers in this position we will talk about the importance of communication at work and relationships with the levers of results. Read and check!
Why is communication at work so important?
In any circle of people it is important to realize the importance of conversation, as it is the basis of life in society. Everyone has their own values, and it is with the exchange of these concepts formed groups with common thoughts.
The prerequisites for organizations are the same: the search for profitability is often conducted not only with effective management of financial resources, but also in the coordination of organizational policy with the expectations of employees. This is the key to success. But how do you identify these desires? The principle of everything begins with communication at work.
Regardless of the scope of the business, it is through communication that companies will explain their goals, so it is important to make this message clear. Many managers have not yet realized that a lack of communication can be the main cause of misconceptions that in the long run can lead to losses, whether financial or human.
What are the benefits of having a culture of communication at work?
A good work environment stimulates relationships between professionals, in addition to enhancing security in day-to-day businesses. When applying a culture of communication, another determining factor is that the company make room for effective participation of its employees, bringing a number of business benefits. See the highlights:
- Provides an exchange of experience
- Spreads knowledge
- Improves productivity
- Transforms crisis scenarios by finding solutions;
- Saves talent
- Job and salary planning management;
- Guides the development of strategic actions;
- includes people at different hierarchical levels.
Creating an open culture of communication has a number of advantages. And strengthening the ties between employees and managers is necessary to achieve this new stage within enterprises.
Communication at work affects everyone who is directly or indirectly connected with the institution. It is through him that managers know their network of talents and, with this knowledge, will be able to outline operational and organizational strategies that contribute to the changes needed to achieve high results.
How to establish effective communication at work?
It is obvious that networking at work is not an easy task. There are ways to help entrepreneurs gradually apply this process. The big tip is to start with less formal meetings.
Sharing weekly or daily time is on the agenda to talk to employees (although this seems obvious) is one of the very effective options for improving communication at work, since in most cases, managers of large groups are so busy that they end up leaving the link aside.
Encouraging sector-to-sector interaction and engaging all company audiences is essential to the knowledge of colleagues. When there is an understanding of processes, it is more noticeable in the eyes of all the features and needs of each sector.
Through these conversations, both managers and employees can benefit from the making that it is easier for both parties to explain and learn about the core issues that exist within the company, including the desires, aspirations and expectations of each employee’s work.
In the case of managers showing that the growth of each employee in the company is directly related to their ability to adapt and generate change can also bring good results, encouraging great effort on the part of employees who aspire to a solid career in the corporation. In addition, this type of reminder also motivates positive changes in teams that, with individual development, ultimately improve the functioning of the group as a whole.
For employees, communication on pabote also plays an important role, given that the impact of factors that cause dissatisfaction can in many cases solve old and simple issues of solution. In any case, in order for employees to support and accept the changes made to the corporation, it is necessary that their superiors also know about the changes desired by employees, aligning communication at work to achieve the best and best results.
How can I improve communication at work?
In order for a company to function properly and improve the productivity of its employees, good communication should be a constant focus of managers and managers.
However, when this aspect is imperfect in a corporation, it is often seen that the human resources sector and teamwork professionals are wondering how to improve communication in the workplace.
Written by consultant specializing in training managers Marcos Gross, the book titled “Practical Communication Tips: Good Ideas for Relationships and Business” reveals a number of important secrets for those seeking to know how to improve communication at work as you see in the next list.
1. Know the profile of the employee who receives the information
It is necessary to pay attention to the profile of employees with whom communication will be carried out, paying attention to the best way to convey important information, so that the professional understands it clearly and objectively.
A very common example shared by the author concerns a conversation between an IT professional with high technical knowledge and another employee who is not an employee.
In this case, it is very likely that very technical terms are difficult to understand. So it’s important that a technical professional knows understand the profile of another and adapt the language to something more didactic and understandable. According to Gross:
The problem is not the lack of intellect or mental disability of the layman, but the lack of his repertoire in this field of knowledge.
2. Explore different areas of communication
Gross shares interesting research from the Psychology Laboratory conducted by Professor Albert Mehrabian of the University of California, Los Angeles. The study notes that the company’s communication is essentially done through three main forms: non-verbal communication (55%), communication by tone of voice (38%) and non-verbal communication (38%). verbal communication (7%).
With this in mind, it is clear that the postures, movements and appearance of those who transmit information must be well planned, allowing us to understand the message in its entirety.
It is concluded that body language finds central to communication and can be perceived even better than conversation. Therefore, all spheres must be studied. The author also explains that:
Studying three areas of communication increases the likelihood of being successful and understandable in our messages.
3. Listen to what the staff say
Knowing how to listen is also important for clearer communication, evaluating the opinions of employees and thus gaining more respect and attention from them. The key word in this important topic is the connection that needs to be established with the other. This is of paramount importance for the transfer of communication in its entirety.
This connection is generated when you give up the monologue and builds a dialogueThat is, it is not a question of imposing communication, but of its transmission taking into account the opinion of another. However, according to Gross:
During a conversation, when you silence and listen to someone else purposefully, you send a message that is positively interpreted by the receiver: he listens to me, appreciates my ideas, respects me, and considers me a person.
Maintaining transparency and objectivity
It is necessary to be assertive in communicating, conveying the necessary opinions and information in a safe, clear and objective manner. Extensive content is usually massaging and even obscure, so it is important to link direct and brief.
In addition, it is necessary to guide age in speech, frankly, in relation to negative moments and looking for a practical solution. Sincerity deals with not fearing retribution for expressing thoughts. According to Gross, Tolhid’s communication can even cause minor health problems for the employee:
When the employee does not allow himself to express his opinion develops gastritis, back pain, allergies, hypertension, stress, among other problems.
Using methods to increase the impact of communication
Another fundamental aspect of improving communication at work is the use of persuasion andas to what is intended for transmission. That is especially important in the sales and closure of the son.
Thus, it is interesting to build useful tactics to increase the effectiveness of this type of communication at work. According to Gross, you can use:
[…] texts, photos, symbols, colors, shapes and images that attract the attention of the recipient. Produce something unheard of that breaks the pattern and routine.
Do you realize the importance of these methods in communication at work? It is now up to you to realize and implement them in your day-to-day life. Better yet, empowering all employees to learn this experience!
Now that you know the importance of socializing at work and how it provides a better quality of life in the workplace, learn how to make the perfect business communication plan and power your team!
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